Refund policy
InstaBakery's return policy generally excludes grocery and Food items and perishable goods, meaning they cannot be returned once delivered. Non-grocery, non-returnable items include those with broken seals or opened boxes. For eligible, non-grocery items, returns are accepted within 15 days. Refunds are processed after quality checks via the original payment method.
Key Points for InstaBakery Grocery / Food Returns:
- Non-Returnable: Perishable, edible, and grocery items are generally excluded from returns.
- Damaged/Missing Items: If you receive damaged or missing items, contact us immediately for resolution.
- Return Window: Eligible items (non-grocery) can be returned within 15 days of receipt.
- Condition: Items must be in their original, sealed, and unopened packaging.
- Refunds: Once a return is approved, it can take 5–14 business days for the refund to be credited back to your account.
For more details on specific item eligibility, it is recommended to check the product page before purchasing.
